Compliance / Export Control

Descartes Systems

How Lynn helped a global logistics technology leader build outbound pipeline for their compliance division targeting aerospace and defence.

Markets: UK, DACH, France, Benelux, Nordics

EMEA
wide outbound coverage
A&D
aerospace & defence focus
5
markets covered
Enterprise
level conversations
The Challenge

Global logistics leader needed outbound for a specialist compliance division

Descartes Systems is a global leader in logistics technology. They needed to build outbound pipeline specifically for their compliance and export control division — targeting aerospace and defence companies across EMEA.

This is an extremely specialised market with complex regulations, long sales cycles, and buyers who need to trust you before they'll take a meeting.

  • Highly regulated industry — aerospace and defence compliance
  • Buyers need domain credibility before they'll engage
  • Multi-market EMEA coverage required
  • Complex product requiring nuanced positioning
  • Previous outbound attempts had failed to generate quality pipeline
What We Did

Specialist outbound for compliance and export control

We built a calling team specifically trained on export control regulations, compliance requirements, and the aerospace & defence procurement landscape.

1
Regulatory landscape research
Deep dive into export control regulations, sanctions compliance, and the specific pain points of A&D companies.
2
Specialist caller training
Callers trained on ITAR, EAR, and EU export control frameworks. They could discuss compliance challenges at a technical level.
3
EMEA-wide deployment
Native-speaking callers across UK, DACH, France, Benelux, and Nordics — all with compliance domain training.
4
Enterprise account strategy
Multi-threaded approach into target accounts — identifying and engaging multiple stakeholders per organisation.
The Results

EMEA-wide pipeline for a specialist compliance division

Descartes now has a consistent, predictable outbound channel for their compliance division — reaching exactly the right buyers in aerospace and defence across five European markets.

EMEA
wide outbound coverage
5
markets covered natively
A&D
aerospace & defence focus
Enterprise
level conversations
Multi-thread
account penetration
Ongoing
engagement continues
Why It Worked

What made this engagement successful

  • Compliance domain expertise — Our callers could discuss ITAR, EAR, and sanctions compliance credibly. This was non-negotiable for A&D buyers.
  • Multi-market native coverage — EMEA-wide reach with callers who speak the language and understand local regulatory nuances.
  • Enterprise multi-threading — Engaging multiple stakeholders per account to build consensus before the first demo.
  • Trust-first approach — In regulated industries, credibility comes before everything else. Our callers earned it.

Want results like Descartes Systems?

Book a strategy call and we'll show you what we can do for your pipeline.

Book a strategy call